30 days refund policy
We love the products we’ve made, and we think you will too. If you find that you're unhappy for any reason, just let us know so that we can help you return your products within 30 days of receipt for a full refund excluding postage fees (£1.95).
The item must be returned unused in it's original box and paper pouch unopened.
Please contact us at firstname.lastname@example.org to obtain a return label, if you need our assistance.
The refund will be issued within 5 business days of receipt of the returned products.
All returns must have a tracking label. If you request one from us, please make a note of the tracking number. If you decide to return the item yourself, please let us know the tracking number, so that we can locate the item in case it goes missing.
We provide one refund per account.