|
4.5 on
Bundle & Save up to 25%
|
20,000reviews
|
Recommended by over 200+ expert nutritionists

We are reinventing nutrition for the modern world.

instagram tiktok

Subscription Cancellation Policy

Updated: 01.07.2026

How your subscription works

Customers have the choice to purchase a subscription by selecting "Subscribe & Save". That means we automatically prepare, charge and dispatch your order at the frequency you chose, to the address on your account, so you never run out. You can change how often you receive your orders, update your personal details, or skip a delivery at any time in your customer portal.

Managing your subscription

The quickest way to manage anything is your customer portal. Log in with the email address you used at purchase and you'll see every active subscription and address on your account. From there you can update your delivery date, change your frequency, or cancel the specific subscription you want to end.

Because some customers have more than one product, or ship to more than one address, the portal is the surest way to make sure the right subscription is changed or cancelled.

Cancelling your subscription

The primary method for managing and cancelling your subscription is via the customer portal. To access the customer portal, please log into your account here or use the login page on the website. If you have trouble logging in, please contact customer support at hello@wearefeel.com

If you contact us to cancel by phone, email, or any method other than the customer portal, we may require additional information to confirm your subscription before we proceed. This is to make sure we cancel exactly the right subscription and that no further charge is made in the meantime.

Whichever applies to you, once your cancellation is processed before your next billing date, no further order will be sent.

You may cancel your recurring subscription at any time through the customer portal. Please note we do not currently offer returns or refunds for orders.

Refunds

Refunds are handled in line with our Returns Policy. Please read the Returns Policy for full details.

Need help?

If you'd rather we help directly, email us at hello@wearefeel.com and we'll point you to the right place.